Product was shipped as promised (a few days early). Came in 3 packages on a pallet. No damage.All parts were in the package. Assembly instructions were clear and it took a few hours with breaks. LOL.Desk size (smallest one) is perfect for my work space with the L side.Initially, I thought the cable was not U.S. compatible, sent feedback to seller with a picture.Immediate response was that cable was U.S. compatible, which was correct.Only problem is the plug is 2-prong only (not grounded). Seller offered $50 discount. Great customer service.